Shipping Policy

1. docodo ships to almost all countries worldwide - if you are located somewhere we do not ship you are welcome to contact us and we will see if we can find a solution for you.
2. We aim to pack and send your order within 3-4 business days of receiving it, except at peak times e.g. in the run up to Christmas or the launch of a new product.We aim to pack and send your order within 3-4 business days of receiving it, except at peak times e.g. in the run up to Christmas or the launch of a new product.
3. The shipping costs are calculated at the checkout.
4. Buyers from Non-EU countries, including the UK, will not pay tax at the checkout but will be required to pay tax and import fees when the shipment enters the destination country.
5. Your order will be delivered to the shipping address you provide when you place your order, subject to confirmation of acceptance of your order by docodo.
6. docodo reserves the right to refuse shipments to specific countries.
7. You will receive an email with a tracking number when your package has been sent unless you have selected untracked shipping, when no tracking information is provided.
8. docodo can not guarantee how long a shipment may take to arrive and is not responsible for any delays regarding shipping once the order has been handed over to the carrier.
9. If there is no one available at the delivery address to accept the order upon attempted delivery, you will be asked to re-arrange delivery for an alternate date or to collect the goods from a specified place.
10. If no one is available at the delivery address to accept the order, you will be liable for the costs of re-delivery and the order will not be re-delivered until docodo has received payment in full for such costs.